Canada’s first server-free restaurant has opened its doors in Toronto. Box’d is a fully-automated restaurant designed for life during a global pandemic.
It’s an interesting concept but it makes you wonder what role humans can and should play in the food industry. Being aware of the new risks, we need to boldly move forward to navigate in the future.
To be clear, the food at Box’d is not made by robots. Humans are in the kitchen but customers are expected to do the rest. Someone greets you at the door and provides assistance if needed, but that’s about it.
Customers order food in advance using a mobile app or through a digital kiosk at the restaurant. Customers then pick up their meals from a wall of shelves that divide the dining area from the kitchen, after being notified that their meals are ready.
So you can start your Star Trek jokes.